Internet consumer response

If you respond quickly to a prospect query, it will increase the likelihood of that prospect becoming a client. There are other statistics that help us to understand what such Internet prospects expect. We've merged both sets of statistics to show the expectations of prospects and the "win" likelihood when responding in a timely fashion.

21% want an immediate response

There is an 87% chance of winning the business if you respond in 15 minutes.

23% expect a response in 30 minutes

22% within 4 hours

There is a 37% chance of winning the business if you respond in 4 hours.

16% expect a response the same day

18% expect a response within one business day

There is only a 3% chance of winning the business if you respond in one day.